Privacy Policy

Last Updated: February 3, 2026

Simple Roofing Co LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website (simpleroofer.com) and services.

Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and property address
• Service Information: Details about your roofing needs, project specifications, and service history
• Communication Records: Phone calls, text messages, and emails exchanged with our team
• Payment Information: Billing details processed through secure third-party payment processors

How We Use Your Information

We use your information to:

• Provide roofing estimates, inspections, repairs, and replacement services
• Communicate with you about appointments, job status, and service updates
• Send transactional and operational text messages (with your consent)
• Process payments and maintain service records
• Respond to your questions and requests
• Improve our services and customer experience

SMS Communications

When you provide your phone number and opt in to receive text messages from Simple Roofing Co LLC, you consent to receive transactional and operational SMS messages related to your roofing service. These messages may include:

• Appointment confirmations and reminders
• Job status updates and scheduling notifications
• Quote and estimate delivery notifications
• Service follow-up communications
• Responses to your inquiries

Opt-Out Instructions

You can stop receiving text messages at any time by:

• Replying STOP to any text message from us
• Contacting us at admin@simpleroofer.com
• Calling us at (713) 364-1503

After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages from us unless you opt in again.

Help

For help with our SMS program, reply HELP to any message or contact us at admin@simpleroofer.com or (713) 364-1503.

No Third-Party Sharing of Mobile Information

Your phone number and SMS consent are used solely for communications directly from Simple Roofing Co LLC regarding your roofing services. We do not engage in affiliate marketing, partner promotions, or list sharing of any kind.

Cookies and Website Data

Our website may use cookies and similar technologies to:

• Remember your preferences and form information
• Understand how you use our website
• Improve website functionality
• Analyze website traffic (via Google Analytics or similar services)

You can control cookies through your browser settings. Disabling cookies may affect some website features.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

• Secure, encrypted data transmission (HTTPS)
• Access controls limiting who can view your information
• Secure storage of communication records
• Regular review of our security practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Communication records (calls and texts) are retained for service quality and business record purposes.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of SMS communications at any time

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

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